Terms of service

Effective date: August 24, 2026

These Terms of Service ("Terms") govern access to and use of vereloom.com and purchases from VERELOOM. The site is operated by GARMENT & HEARTH LLC. By using the site or submitting an order, you agree to these Terms and the policies incorporated below. If you do not agree, do not use the site.

1. Eligibility and account responsibility

You must have legal capacity to enter a contract or use the site with the involvement of a parent or legal guardian. You are responsible for accurate account and checkout information, safeguarding credentials, and activity performed through your account.

2. Products and descriptions

We make reasonable efforts to describe products accurately. Colors vary by screen and lighting. Natural fibers and washed textiles may have normal variations in weave, slubs, creasing, texture, tone, and dimensions. Product availability, specifications, packaging, and assortment may change. A cushion cover does not include an insert unless the product page expressly says otherwise.

3. Prices, taxes, and promotions

Prices are displayed in U.S. dollars unless stated otherwise. Where the tax-inclusive storefront setting applies, displayed product prices include applicable sales tax VERELOOM is required to collect. Shipping charges, if any, are shown before payment. Promotions may have separate terms, cannot be combined unless stated, and may be changed or ended subject to applicable law.

4. Orders and payment

Submitting an order is an offer to purchase. An order is accepted when we send confirmation of acceptance or dispatch, depending on the transaction flow. We may reject, limit, or cancel an order for suspected fraud, payment failure, pricing or inventory error, shipping restriction, resale activity, or violation of these Terms. If we cancel after payment, we will refund the canceled amount.

5. Shipping, returns, and refunds

The Shipping Policy, Refund Policy, and Payment Policy are incorporated into these Terms. Preparation and delivery dates are estimates unless expressly guaranteed. Nonwaivable consumer rights remain in effect.

6. Permitted use

You may use the site only for lawful, personal shopping and information purposes. You may not:

· Use the site to violate law, infringe rights, deceive others, or submit false information.

· Interfere with security, access controls, networks, or site operation.

· Introduce malware, scrape the site at unreasonable volume, or use automated systems in a way that burdens the service.

· Copy, reproduce, sell, or exploit site content except as permitted by law or written authorization.

· Attempt unauthorized access to accounts, systems, payment data, or personal information.

7. Intellectual property

The site and its original content, branding, product presentation, text, images, graphics, and design elements are owned by or licensed to VERELOOM and protected by law. VERELOOM grants a limited, revocable, nonexclusive, nontransferable right to use the site for personal shopping. No other right is granted.

8. Reviews, feedback, and submissions

If you submit a review, photo, suggestion, or other content, you confirm that you have the right to submit it and that it is accurate and lawful. You grant VERELOOM a nonexclusive, worldwide, royalty-free license to host, reproduce, adapt, publish, and display the submission for store operation, product improvement, and marketing, subject to applicable privacy law. We may moderate or remove content that violates these Terms.

9. Third-party services and links

The site may rely on third-party commerce, payment, shipping, analytics, and embedded services. Their services may have separate terms. VERELOOM is not responsible for independent third-party sites or services outside our reasonable control.

10. Disclaimer of warranties

To the fullest extent permitted by law, the site and its content are provided on an "as is" and "as available" basis. We disclaim implied warranties to the extent they may lawfully be disclaimed. This clause does not exclude any express product promise or statutory warranty that cannot be waived.

11. Limitation of liability

To the fullest extent permitted by law, VERELOOM and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, or business opportunity, arising from site use or these Terms. To the extent liability may lawfully be limited, aggregate liability related to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by law, including liability that cannot be limited for fraud, willful misconduct, or certain personal injury claims.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold VERELOOM harmless from third-party claims arising from your unlawful misuse of the site, infringement of another person's rights, or material violation of these Terms. This obligation does not apply to the extent a claim was caused by VERELOOM.

13. Governing law and disputes

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law rules, except that mandatory consumer-protection rights of your place of residence remain available. Before filing a claim, each party is encouraged to contact the other and attempt a good-faith resolution. Subject to applicable law, court proceedings may be brought in a state or federal court with jurisdiction in Missouri. This section does not prevent an eligible small-claims filing or any remedy that cannot lawfully be restricted.

14. Changes, suspension, and termination

We may update the site, products, and these Terms. Revised Terms apply from the posted effective date and do not retroactively change an already accepted order except as permitted by law. We may suspend or terminate access for conduct that threatens security, violates law, or materially breaches these Terms.

15. Severability and waiver

If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue. Failure to enforce a provision is not a waiver. Headings are for convenience only.

16. Entire agreement

These Terms, together with the policies and notices referenced in them and any order-specific terms shown at checkout, form the agreement between you and VERELOOM concerning the site and purchase.